FAQ

​How Do I Place An Order?

 

An email address is required to place an order on vickiesfashionjewelry.com. First, go to https://vickiesfashionjewelry.com. Then, to place an order, place a product in your shopping cart by clicking on the item you would like to order, selecting the quantity, then click the Add to Cart button. You can view your cart by clicking the shopping cart icon in the upper right center of your screen.  Items added to the shopping cart are not removed from Vickies Fashion Jewelry's active inventory until you complete your checkout. If an item is in your cart and inventory is low, it may become unavailable between the time you add it to the cart and/or checkout. If you have more than one item in your cart, the rest of the order will be processed and the "out of stock" item will not ship and we will contact you.  When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you decide that you don't want a particular product, click the "REMOVE" link next to your item, in the CART area, to remove it from your order.  Once you have all the items you wish to purchase, edit the state that your order is being shipped to, choose your "SHIPPING" option, and then click the "Checkout" button. After placing your order, you will receive an order confirmation with your order number.

 

Payment and Shipping

 

VFJ accepts Visa, MasterCard, Discover, and American Express.

 

*Note:  During holiday seasons or times of increased mail volume, delivery options may vary but will be quoted at checkout before you complete your order. 

For delivery within the United States the shipping options are:

$4.50 for Standard Shipping (receiving in approximately 4-6 Business Days)
$17.00 for Expedited Shipping (receiving in approximately 3-4 Business Days)
No charge for Pick up at Store

 

​Secure Ordering & Payment Options

 

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BEFORE PLACING ANY ORDER

Please read and understand our return policy and in order to alleviate unnecessary returns, please read the item description closely and check all shipping and instructions before ordering. Please feel free to email questions regarding length, color, and style, and more to:  info@vickiesfashionjewelry.com.

Returns & Refunds

 

Due to COVID 19, all sales are final. No Exchange nor Refund

 

Privacy Policy

 

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What if I enter the incorrect ship-to address?

Shipping addresses cannot be changed once you have checked out. We will only ship to the shipping address entered when the order was originally placed.  Entering a complete and accurate address is crucial for prompt delivery. Incomplete or incorrect addresses may cause days or weeks of delay or for your package to be delivered to the incorrect household. If an item is returned to Vickies Fashion Jewelry, due to an incomplete or incorrect shipping address, the Customer will be responsible for the re-shipping costs associated, based on the package type used. However, if a package is delivered incorrectly because of an incomplete or incorrect shipping address, the order is seen as delivered because it is delivered to the exact address provided to us during checkout, and it is not returned to us. In this case, customers are subjected to a re-shipment fee equivalent to 90% of the original order total. Again, this only applies to orders that are delivered and not returned to us. It is imperative to enter your address precisely and completely.

2019-2020 Vickies Fashion Jewelry, LLC. All Rights Reserved

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